Soccer88 Terms & Conditions – Platform Usage Terms for Malaysia

Soccer88 (hereinafter referred to as "Soccer88", "the platform", "we" or "us") is an online betting platform providing Sports Betting, Live Casino, table games, slots and e-sports services to eligible users. The Soccer88 platform is accessible via our official website at soccer88.click.

These Terms & Conditions ("Terms") govern the relationship between Soccer88 and each individual ("Member", "User" or "you") who registers for or uses any service provided by Soccer88. These Terms should be read together with Privacy Policy and the Responsible Gambling us, all of which together form the entire agreement between you and Soccer88.

By clicking the "Register" button, ticking the agreement checkbox during registration, or simply accessing and using the Soccer88 platform, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms. If you are registering on behalf of a legal entity, you warrant that you have the authority to bind that entity to these Terms.

Soccer88 only accepts registrations and permits platform access from individuals who meet all of the following criteria without exception:

• Minimum age: You must be at least 18 years of age at the time of registration. Soccer88 strictly prohibits the use of its platform by minors and will close any account found to have been registered under a minor's name, with any remaining balance subject to forfeiture.
• Single account: Each individual is only permitted to hold one (1) active Soccer88 account. Registering multiple accounts under the same individual — including using different names, IP addresses, devices, or payment details — is strictly prohibited and will result in the closure of all associated accounts.
• Accurate information: You must register using true, accurate and up-to-date personal information. Providing false or misleading information during registration is grounds for immediate account closure.
• Not a Soccer88 employee: Current Soccer88 employees, their immediate family members, and Soccer88 business partners are not permitted to register or use the platform as members.

Soccer88 reserves the right to request identity verification at any time, including copies of your identification card, bank statements, or other documents deemed necessary. Failure to provide the requested documentation within the specified timeframe may result in your account being suspended until verification is complete.

The Soccer88 account registration process is straightforward and can be completed in under two minutes. During registration, you will need to provide a unique username, a strong password, and an active Malaysian phone number for verification purposes.

You are solely responsible for choosing an appropriate username. Soccer88 reserves the right to reject or request a change to any username deemed offensive, misleading, or in violation of third-party rights. Your Soccer88 account password is confidential and must not be shared with any other party, including Soccer88 staff — we will never ask for your password.

Upon successful registration, Soccer88 reserves the right to conduct background checks and verify member identities in accordance with Know Your Customer (KYC) procedures required by industry standards. This process is typically completed within 24 business hours.

Soccer88 offers a range of deposit and withdrawal methods suited to members in Malaysia. All transactions are processed in Malaysian Ringgit (RM) with no currency conversion fees or hidden charges.

Accepted payment methods:

• Touch 'n Go eWallet
• DuitNow (including DuitNow QR)
• GrabPay
• ShopeePay
• Boost eWallet
• FPX (Financial Process Exchange) via Maybank2u, CIMB Clicks, RHB Now and other major Malaysian banks

Deposit conditions:

• The minimum deposit amount is RM10 per transaction.
• All deposits must be made from a payment method registered in the same member's name. Soccer88 does not accept third-party deposits.
• Successful deposits will be credited to your Soccer88 account within a few seconds to 15 minutes, depending on the method used.
• Soccer88 reserves the right to request proof of source of funds for deposits exceeding certain thresholds.

Withdrawal conditions:

• The minimum withdrawal amount is RM30 per request.
• Withdrawals are processed in under 5 minutes for eWallet methods and within 1 to 3 business days for bank transfers.
• Withdrawals can only be made to the same payment method used for your first deposit, or to a bank account registered in your own name.
• Soccer88 reserves the right to hold or suspend any suspicious withdrawal pending the completion of a security review.
• Prior to processing any withdrawal, Soccer88 reserves the right to require members to complete KYC (Know Your Customer) verification, including submitting a copy of their identification document and proof of payment method.

Soccer88 offers a wide range of betting and gaming options, including Sports Betting across more than 30 categories (covering Malaysia Super League football, EPL, BWF badminton, cricket and e-sports), Live Casino with over 300 live dealer tables, slots, table games, and e-sports betting across 10 major titles.

Soccer88 general betting rules:

• All bets are final once confirmed by the Soccer88 system. Members may not cancel a bet once it has been placed, unless the platform explicitly provides that option.
• Soccer88 reserves the right to void or correct any bets placed at odds that are clearly erroneous due to technical or human error. In such cases, the bet amount will be refunded to the member's account.
• Bets placed after an event has concluded or already started (except for permitted live markets) will be voided and stakes returned.
• Soccer88 reserves the right to impose betting limits on specific members based on their betting patterns or for other reasons at Soccer88's sole discretion.
• The use of automation software, bots or any unfair method to manipulate the Soccer88 betting system is strictly prohibited and will result in account closure and forfeiture of all funds.

Live casino game rules:

• All live casino games at Soccer88 use real physical equipment operated by trained, professional dealers.
• Game results are final and cannot be disputed unless a clear technical error has occurred.
• Internet disconnections during live games are a risk borne by the member. Soccer88 will settle bets based on the actual outcome of the round in question.

Soccer88 offers a variety of bonuses and promotions from time to time to reward both new and loyal members. All bonuses are subject to specific terms and conditions stated on their respective promotions pages, and those terms are to be read together with these general Terms.

General conditions applicable to all Soccer88 bonuses:

• Every Soccer88 bonus carries a rollover requirement (wagering turnover) that must be fulfilled before any bonus funds or winnings derived from bonus funds can be processed for withdrawal. The specific rollover requirement is stated in the relevant bonus terms.
• Each bonus may only be claimed once per member, household, IP address, device, and payment method, unless otherwise stated in the relevant promotion's terms.
• Soccer88 reserves the right to withdraw or modify any bonus at any time, including bonuses already credited to a member's account, if there is evidence of abuse, fraud, or a breach of these terms.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Soccer88 reserves the right to decline any bonus application without providing a reason.

Soccer88 expects all members to use the platform in a responsible, fair and ethical manner. The following activities are strictly prohibited on Soccer88 and may result in account suspension or closure as well as legal action:

• Fraud: Any attempt to defraud Soccer88 or other members, including the use of stolen credit cards or payment methods, unauthorised fund transfers, or document falsification.
• Collusion: Colluding with other members to gain an unfair advantage in table games or Live Casino, including sharing card information in poker or baccarat.
• Money Laundering: Using Soccer88 as a channel to launder money or finance illegal activities. Soccer88 complies with all applicable Anti-Money Laundering (AML) requirements.
• Use of Bots or Automated Software: Using any software, scripts or bots to automate betting, gameplay or any other activity on the Soccer88 platform.
• Exploitation of Technical Errors: Intentionally exploiting technical errors, bugs, or vulnerabilities in the Soccer88 system to gain an unfair advantage. Any member who discovers such a technical error must report it to the Soccer88 support team immediately.
• Hacking Attempts: Any attempt to hack, disrupt, or gain unauthorised access to Soccer88's systems, networks, or accounts.

You are solely responsible for maintaining the confidentiality of your Soccer88 account login credentials, including your username and password. Soccer88 will not be liable for any loss or damage arising from your failure to safeguard your account information.

Soccer88 strongly encourages all members to:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA), available in your Soccer88 account settings.
• Do not log in to your Soccer88 account over unsecured public Wi-Fi networks.
• Log out of your Soccer88 account after every session, especially on shared devices.
• Report any suspicious activity or unauthorised access to your account to Soccer88 immediately.

Soccer88 implements a range of technical security measures, including 256-bit SSL encryption for all data communications and 24-hour system monitoring to detect suspicious activity. However, account security also depends on the actions taken by members themselves.

Soccer88 reserves the right to suspend, restrict or close any member account at any time, with or without prior notice, if Soccer88 determines that:

• The member has breached any of these Terms.
• The account was used for fraudulent or illegal activity.
• There is evidence that an underage individual has been using the account.
• The KYC verification process could not be completed within the stipulated timeframe.
• The member has requested self-exclusion from the Soccer88 platform.
• Soccer88 is required to do so by law or by a directive from the relevant regulatory authority.

Members may also choose to close their Soccer88 account at any time by contacting the customer support team. Prior to closure, all outstanding bonus rollover requirements must be fulfilled and any pending withdrawals will be processed in accordance with Soccer88's standard procedures.

To the extent permitted by applicable law, Soccer88 shall not be liable for any loss, damage, or costs incurred by members arising from or in connection with:

• Disruption or unavailability of the Soccer88 platform due to maintenance, technical issues, or force majeure.
• Betting or gaming losses incurred by members while using Soccer88.
• Account or betting outcomes arising from unauthorised third-party access due to the member's failure to safeguard their account credentials.
• Payment processing delays caused by third-party financial service providers.
• Odds or market inaccuracies arising from incorrect data received from third-party information providers.

Soccer88's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the relevant claim.

Soccer88 takes the protection of members' personal data very seriously. The collection, use, storage and disclosure of members' personal information is governed by Privacy Policy Soccer88, which forms part of the overall agreement between you and Soccer88.

By using the Soccer88 platform, you consent to Soccer88 processing your personal information for the purposes set out in the Privacy Policy, including identity verification, transaction processing, marketing communications (subject to your preferences), and compliance with applicable legal requirements.

Soccer88 uses 256-bit SSL encryption to protect all data transmitted between your web browser and Soccer88's servers. Member data is stored on secure servers with strict access controls and is not shared with third parties except as stated in our Privacy Policy.

Soccer88 is committed to promoting healthy and responsible betting practices among all members. We believe that betting and Live Casino games are a form of entertainment — and good entertainment should never lead to financial or personal hardship for anyone.

Soccer88 provides the following self-control tools, which can be activated through your account settings:

• Deposit Limit: Set daily, weekly or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum limit on losses permitted within a specified period.
• Play Time Limit: Set a time limit on how long you can play within a single session.
• Temporary Account Break: Pause your account activity for anywhere between 24 hours and 6 months.
• Permanent Self-Exclusion: Permanently close your Soccer88 account if you feel it is necessary.

If you or someone you know is struggling with gambling habits, please contact the Soccer88 support team or visit the Responsible Gambling us for more information on the support resources available.

Soccer88 reserves the right to amend, add, or remove any part of these Terms at any time at Soccer88's sole discretion. Changes to these Terms take effect immediately upon publication on the Soccer88 website, unless otherwise stated.

Soccer88 will endeavour to notify members of material changes to these Terms via in-platform notifications, email, or login messages. However, it remains the member's responsibility to review these Terms periodically to stay informed of the latest version in effect.

Your continued use of the Soccer88 platform after any updated Terms are published will be considered your acceptance of those amended Terms. If you do not agree with any changes, you should stop using Soccer88 and may close your account.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Soccer88 platform, please contact us through the following channels:

• Email: support@soccer88.click
• Live Chat: Available 24/7 directly within the Soccer88 platform (click the support icon at the bottom right of the screen)
• Email response time: Under 30 minutes during peak operating hours
• Support languages: Bahasa Malaysia and English

The Soccer88 support team operates 24 hours a day, 7 days a week, 365 days a year. We are committed to providing fast, accurate responses to all member enquiries in Bahasa Melayu, handled by trained and knowledgeable staff.

For complaints relating to game fairness or serious technical issues, Soccer88 has a formal complaints procedure that can be initiated by contacting our support team. All complaints will be thoroughly investigated, and a response will be provided within 3 business days.